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Ricardo
Agent
Currículo em vídeo
Agent
Please record a video speaking in English about your experience.
Contato
Santo Domingo Este, Santo Domingo Province, Dominican Republic
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided support and assistance to customers across billing, collections, and account management in call centers.
Call Center OperationsIntermediate
Handled inbound and outbound calls, managing customer requests and improving communication flow.
Communication SkillsIntermediate
Effectively communicated in English and Spanish to resolve customer issues and coordinate services.
Software UsageIntermediate
Used dispatch software and similar tools to facilitate communication and efficiency in task management.
Formação acadêmica
Truman High School
Completed 2016
Van Horn High School
Completed 2014
Truman high School
Completed 2015
Idiomas
English
Spanish
Resumo
Dedicated call center agent with experience in sales, collections, billing, and account management. Skilled in communication, software tools, and handling multiple customer requests. Fluent in English and Spanish, committed to improving service delivery and operational efficiency.
Principais conquistas
- Participated as a Call Center Agent handling sales, collections, billing, and account management tasks.
- Gained exposure to software and tools related to dispatch and customer communication.
- Developed skills in managing multiple customer interactions and resolving issues efficiently.
Experiência
Agent
True Shore
2022
Agent
Outplex
11 2024
Customer Service
ERC
06 2019
Habilidades
Customer ServiceCall Center OperationsCommunication SkillsSoftware Usage
Publicado na CazVid - 17 de mai. de 2026