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R

Rossy

Customer Service Agent at BTO Bolivian Technology Outsourcing

Contato

La Paz, La Paz Department, Bolivia
Disponível na CazVid
Contato pela CazVid

Competências

Multilingual CommunicationExpert

Fluent in Spanish, English, French, and Italian, with extensive experience in translation and interpretation.

Customer ServiceAdvanced

Skilled in managing customer inquiries and resolving issues effectively to ensure high satisfaction.

Administrative SupportAdvanced

Experienced in handling administrative tasks, supporting teams, and managing documentation efficiently.

Language TeachingIntermediate

Proven ability to teach and assist students in English language learning, enhancing their communication skills.

Formação acadêmica

Bachelor
Bolivia High School
Completed December 2003
Advanced Technical Secretary
Don Bosco Institute
Completed December 2005
Advanced Technical in English
Centro Boliviano Americano
Completed December 2011
Graduated
Universidad Mayor de San Andres
Completed December 2016

Idiomas

Spanish★★★★★
English★★★★☆
French★★☆☆☆
Italian★★☆☆☆

Resumo

Dedicated bilingual professional with extensive experience in customer support, administration, and translation across diverse industries. Proven ability to communicate effectively in multiple languages and support organizational goals.

Principais conquistas

  • Managed multilingual customer support, enhancing client satisfaction and loyalty.
  • Streamlined communication processes across English, Spanish, French, and Italian, improving efficiency.
  • Supported administrative functions, contributing to operational continuity and team collaboration.

Experiência

Administrative Secretary

ESPECIALIDADES FARMACEÚTICAS
January 2004 - January 2005

Accounting Assistant

CRESPO & ASOCIADOS C.A.A.C.E.
January 2005 - January 2006

Upload Manager

Linea Sindical de Transportes "Aroma"
July 2006 - October 2010
“NIM” Store of Crafts from India
January 2012 - January 2013

Bilingual Executive Assistant of sales

“SUSARA” Store of crafts
January 2012 - January 2013

Teacher of English

“AYACUCHO” School
February 2013 - November 2013

Bilingual Assistant

“Chi Alpha International in Association with University of Arkansas”
March 2013 - July 2013

Student Assistant

“UNIVERSIDAD MAYOR DE SAN ANDRES”
November 2013 - November 2013

Administrative/Finance Assistant and Teacher of English

SUPERATE SRL Educational Institute
March 2014 - February 2015
System & Training Languages Academy
December 2014 - December 2015

Administrative Support Supervisor and Teacher of English

SUPERATE SRL Educational Institute
February 2016 - September 2016

Management Assistant

TAB Cargo “TRANSPORTES AEREOS BOLIVIANOS”
March 2017 - January 2019

Bilingual Receptionist

Tiquina Palace Hotel
January 2018 - February 2020

Customer service agent

BTO Bolivian Technology Outsourcing
October 2019 - Present

Habilidades

Multilingual CommunicationCustomer ServiceAdministrative SupportLanguage Teaching
Publicado na CazVid - 2 de jun. de 2026
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