Silindokuhle

Administrative Assistant (Mentorship Programme)

Provided front desk and reception support, welcoming and assisting guests and clients in a professional, service-focused manner.. Managed incoming calls and switchboard operations, directing enquiries accurately to the relevant departments.. Coordinated guest bookings and basic scheduling, supporting smooth day-to-day front-office operations.. Maintained filing systems and administrative records, ensuring accurate and confidential document management.. Delivered customer service in a fast-paced hospitality environment, contributing to overall guest satisfaction.