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Sofia
Virtual Receptionist
Contato
Competências
Demonstrated experience with Customer Service.
Demonstrated experience with Teamwork & Leadership.
Demonstrated experience with Time Management.
Demonstrated experience with Organizational Skills.
Demonstrated experience with Food Handling License.
Formação acadêmica
Idiomas
Experiência
Sales Rep / Assistant Manager / Quality Control / Trainer
Led and supported sales operations, consistently meeting performance goals., Successfully supervised and mentored a team of up to 5 members, delivering high‑impact, results‑driven training that elevated performance and productivity., Conducted quality assurance reviews and coaching to improve service delivery., Coordinated schedules and reporting to streamline team operations.
Virtual Receptionist
Handled calls for high‑end automotive, legal, and medical clients with precision and professionalism., Delivered prompt virtual support with strong documentation and attention to detail.
Collector (Loan Servicing Rep)
Managed sensitive financial accounts while offering client‑centered payment solutions., Excelled in clear communication, accurate records, and compliant resolutions.