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Stephanie
Customer service representative
Currículo em vídeo
Customer service representative
Result-oriented customer service representative with more than 3 years of experience.
Contato
Bogota, Bogota D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided effective support to customers, addressing inquiries and resolving issues.
Emotional IntelligenceIntermediate
Utilized emotional awareness to improve communication and conflict management.
Conflict ResolutionIntermediate
Handled customer complaints and conflicts to reach satisfactory solutions.
Active ListeningAdvanced
Applied active listening techniques to understand customer needs and provide accurate assistance.
Resumo
Result-oriented customer service representative with over three years of call center experience in Colombia, specializing in emotional intelligence, conflict resolution, and active listening.
Principais conquistas
- Accumulated over three years of experience in call center operations
- Specialized in customer service with an emphasis on emotional intelligence, conflict resolution, and active listening
- Developed key interpersonal skills to enhance customer interactions and problem resolution
Habilidades
Customer ServiceEmotional IntelligenceConflict ResolutionActive Listening
Publicado na CazVid - 3 de jul. de 2025