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Zair

Administrative & Operations Supervisor / Team Leader

Currículo em vídeo

Administrative & Operations Supervisor / Team Leader
The speaker emphasizes the importance of communication in the delivery process, focusing on identifying routes and maintaining contact with both the delivery team and the customer.

Contato

Barranquilla, Atlántico, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Bilingual Proficiency (English B2 - Native Spanish)

Demonstrated experience with Bilingual Proficiency (English B2 - Native Spanish).

Active Listening

Demonstrated experience with Active Listening.

High Empathy

Demonstrated experience with High Empathy.

Multicultural Team Leadership

Demonstrated experience with Multicultural Team Leadership.

Emotional Intelligence

Demonstrated experience with Emotional Intelligence.

Formação acadêmica

Public Health & Safety Certifications
SENA (Centro de Formación)
Completed 2023
Administrative Property Management
SENA
Completed 2019
Technical & Operational Leadership Modules
SENA
2012 - 2019
Técnico Soldador de Productos Metálicos
SENA (Servicio Nacional de Aprendizaje)
Completed 2013
Manejo Responsable de Plaguicidas en Salud Pública
SENA - Centro Minero Ambiental
Completed 2023
Manejo Integrado de Plagas en Salud Pública
SENA - Centro de Biotecnología Agropecuaria
Completed 2021
Manejo Racional de Plaguicidas
SENA - Centro de Biotecnología Agropecuaria
Completed 2019

Idiomas

EnglishB2
SpanishNative
EspañolNativo
InglésAutodidacta / Práctico

Resumo

Administrative & Operations Supervisor / Team Leader open to new opportunities

Experiência

Administrative & Operations Supervisor / Team Leader

Operations & Property Management
Jan 2013 - Jan 2018

Led cross-functional and multicultural teams, ensuring effective communication, operational alignment, and high service quality.. Managed schedule planning, daily workflow optimization, and task delegation, significantly improving team productivity.. Utilized digital software platforms to manage administrative records, document processes, and ensure high operational accuracy.. Facilitated training and compliance sessions focused on operational safety and standard operating procedures (SOPs).

Operations & Logistics Assistant

Logistics & Transportation Services

Managed time-sensitive operational tasks, ensuring strict adherence to schedules and customer specifications.. Provided direct client support, addressing inquiries and resolving service issues with empathy, efficiency, and professionalism.

Community Volunteer & Team Coordinator

Community Support & Volunteer Initiatives

Engage in ongoing volunteer initiatives, applying active listening and high empathy to assist diverse individuals and families in social environments.. Coordinate shift arrangements, activity schedules, and task assignments using Microsoft Teams (Shifts) to maintain seamless group collaboration.. Apply strong emotional intelligence and proactive conflict resolution to handle sensitive interpersonal situations effectively.

Administrador de Propiedades

FAC | Administración y Mantenimiento de Instalaciones
Jan 2019 - Present

Dirijo la administración operativa de fincas y propiedades, garantizando la conservación edilicia, el presupuesto y la atención directa a propietarios, residentes y proveedores (locales e internacionales).. Coordino equipos de trabajo de campo y oficina, asegurando el cumplimiento eficiente de tareas y altos estándares de seguridad laboral e higiene.. Implemento jornadas de capacitación e inspecciones preventivas en el manejo de productos e insumos especializados, reduciendo incidentes y mejorando la productividad.

Conductor Profesional & Operador de Maquinaria

BOG / FAC | Transporte y Logística Operativa
Jan 2014 - Present

Operación responsable de vehículos livianos, motocicletas y maquinaria pesada en zonas urbanas y rurales (Licencias B1 y A2).. Planificación y optimización de rutas de transporte, cumpliendo estrictamente con los tiempos de entrega y protocolos de seguridad vial.

Contratista & Técnico en Estructuras / Soldadura

BAR | Obras Civiles y Acabados Profesionales
Jan 2013 - Jan 2014

Control y ejecución de proyectos de construcción y soldadura de productos metálicos conforme a especificaciones técnicas y estándares de calidad.

Habilidades

Bilingual Proficiency (English B2 - Native Spanish)Active ListeningHigh EmpathyMulticultural Team LeadershipEmotional Intelligence

Transcrição do vídeo

Transcrição do vídeo 1

So, as I was in the last video, in that case, I prefer keeping communication with the delivery, first of all, and after all, we need to identify what is the route, yeah? What is the route that we need to change or if we need to keep communication with the customer if he needs or if he finds another way to give the delivery to guide the delivery and to the customer receive the box or whatever.

Transcrição do vídeo 2

So in that case, I prefer to keep in communication with the delivery to identify where is he, where is the...

Transcrição do vídeo 3

So, in that case, I hope to organize to keep communication with the customer and...

594786

Hello, I'm Zay Pa. I'm 27 years old and I'm from Colombia. I specialize in customer service, team management, and operations with hands-on experience leading multicultural teams. My focus is on clear communication, smooth scheduling, and driving team to the best results. So, I hope to work with you. Have a beautiful day.

Publicado na CazVid - 14 de out. de 2026
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