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Ambar
Customer Service with 4+ years in healthcare and insurance
Video resume
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Competencies
Handled scheduling, tracking, and support for medical services, demonstrating strong client interaction skills.
Managed appointment scheduling processes for insurance and healthcare providers, ensuring timely service delivery.
Provided administrative support for management, demonstrating responsibility and trustworthiness in remote work.
Interacted effectively with clients and patients, maintaining clarity and professionalism.
Education
Languages
Summary
Experienced customer care representative with a background in healthcare and insurance support, skilled in scheduling, support, and remote administration.
Key Achievements
- Scheduled medical appointments and medical services for insurance clients at CONTACT CENTERS DOMINICANA.
- Managed scheduling, tracking, and support for home medical services, ensuring smooth patient care at TRUESHORE.
- Supported management levels as a virtual assistant, demonstrating responsibility and trustworthiness.
Experience
CUSTUMER CARE REPRESENTATIVE
Played the role of an appointment scheduler for medical services for a big insurance company.
CUSTUMER CARE REPRESENTATIVE
In charge of the scheduling, tracking and support of different medical services provided at home for patients in hospice or any kind of delicate medical situation.