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Ambar B. Tapia Rivera's avatar
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Ambar B. Tapia Rivera

San Cristóbal, San Cristóbal, Dominican Republic

Customer Service with 4+ years in healthcare and insurance

  • Scheduled medical appointments and medical services for insurance clients at CONTACT CENTERS DOMINICANA.
  • Managed scheduling, tracking, and support for home medical services, ensuring smooth patient care at TRUESHORE.
  • Supported management levels as a virtual assistant, demonstrating responsibility and trustworthiness.
Customer Service
Advanced
Handled scheduling, tracking, and support for medical services, demonstrating strong client interaction skills.
Scheduling & Coordination
Intermediate
Managed appointment scheduling processes for insurance and healthcare providers, ensuring timely service delivery.
Virtual Assistance
Intermediate
Provided administrative support for management, demonstrating responsibility and trustworthiness in remote work.
Communication
Advanced
Interacted effectively with clients and patients, maintaining clarity and professionalism.

Languages

English
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DECEMBER 2019 - MARCH 2020
CUSTUMER CARE REPRESENTATIVE
CONTACT CENTERS DOMINICANA
Played the role of an appointment scheduler for medical services for a big insurance company.
JUNE 2020 - FEBRUARY 2021
CUSTUMER CARE REPRESENTATIVE
TRUESHORE
In charge of the scheduling, tracking and support of different medical services provided at home for patients in hospice or any kind of delicate medical situation.
View Complete Work History
🎓
UNICARIBE
INTERNATIONAL BUSINESS DEGREE
Completed 2024
See Education & Certifications

Virtual assistant

Administrative assistant for different types of levels of management

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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