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Custumer Care Representative

Currículo em vídeo

Virtual assistant
Administrative assistant for different types of levels of management

Contato

San Cristóbal, San Cristóbal, Dominican Republic
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Handled scheduling, tracking, and support for medical services, demonstrating strong client interaction skills.

Scheduling & CoordinationIntermediate

Managed appointment scheduling processes for insurance and healthcare providers, ensuring timely service delivery.

Virtual AssistanceIntermediate

Provided administrative support for management, demonstrating responsibility and trustworthiness in remote work.

CommunicationAdvanced

Interacted effectively with clients and patients, maintaining clarity and professionalism.

Formação acadêmica

INTERNATIONAL BUSINESS DEGREE
UNICARIBE
Completed 2024

Idiomas

English

Resumo

Experienced customer care representative with a background in healthcare and insurance support, skilled in scheduling, support, and remote administration.

Principais conquistas

  • Scheduled medical appointments and medical services for insurance clients at CONTACT CENTERS DOMINICANA.
  • Managed scheduling, tracking, and support for home medical services, ensuring smooth patient care at TRUESHORE.
  • Supported management levels as a virtual assistant, demonstrating responsibility and trustworthiness.

Experiência

CUSTUMER CARE REPRESENTATIVE

CONTACT CENTERS DOMINICANA
DECEMBER 2019 - MARCH 2020

Played the role of an appointment scheduler for medical services for a big insurance company.

CUSTUMER CARE REPRESENTATIVE

TRUESHORE
JUNE 2020 - FEBRUARY 2021

In charge of the scheduling, tracking and support of different medical services provided at home for patients in hospice or any kind of delicate medical situation.

Habilidades

Customer ServiceScheduling & CoordinationVirtual AssistanceCommunication
Publicado na CazVid - 3 de jul. de 2025
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