Ambar - Customer Service with 4+ years in healthcare and insurance
Summary
Experienced customer care representative with a background in healthcare and insurance support, skilled in scheduling, support, and remote administration.
Video Resume
Key Achievements
- Supported management levels as a virtual assistant, demonstrating responsibility and trustworthiness.
Skills
Handled scheduling, tracking, and support for medical services, demonstrating strong client interaction skills.
Managed appointment scheduling processes for insurance and healthcare providers, ensuring timely service delivery.
Provided administrative support for management, demonstrating responsibility and trustworthiness in remote work.
Interacted effectively with clients and patients, maintaining clarity and professionalism.
Languages
Experience
CUSTUMER CARE REPRESENTATIVE
CONTACT CENTERS DOMINICANA
Played the role of an appointment scheduler for medical services for a big insurance company.
CUSTUMER CARE REPRESENTATIVE
TRUESHORE
In charge of the scheduling, tracking and support of different medical services provided at home for patients in hospice or any kind of delicate medical situation.
Education
UNICARIBE
INTERNATIONAL BUSINESS DEGREE