Joel Eduardo Juarez Perez

Conducted cold and warm calls to potential customers, successfully qualifying leads for solar appointments., Developed and maintained strong client relationships through persuasive communication and effective rebuttals., Managed lead generation efforts and tracked progress, ensuring consistent follow-ups and conversion of opportunities., Contributed to team sales targets by meeting appointment-setting goals.

Ability to handle multiple tasks simultaneously, Quick decision-making under pressure, Scheduling and managing appointments, Point of contact between techs and customers, Maintaining clear and up-to-date records

Delivered exceptional customer support across multiple channels, assisting with orders, troubleshooting issues, and addressing customer inquiries., Resolved customer concerns promptly, ensuring high levels of satisfaction and loyalty., Maintained accurate order records and contributed to a seamless customer experience through effective problem-solving., Demonstrated strong multitasking skills, managing customer issues while adhering to company protocols.