Dedicated and adaptable professional with 5 years in technical support, customer service, sales, and property management. Skilled in troubleshooting, client relations, and travel coordination, delivering high-quality service across diverse environments.
Handled customer inquiries, complaints, and account changes across various roles, ensuring customer satisfaction.
Diagnosed basic technical issues for electronic systems and workstation performance, improving operational efficiency.
Engaged in outbound prospecting, presenting solutions, and qualifying leads to drive business growth.
Arranged travel logistics for clients and corporate teams, managing bookings, reservations, and travel technology strategies.
Gina’s Insurance
Identified and qualified potential B2B leads through targeted research and outbound prospecting., Presented product and service solutions to decision-makers, clearly communicating value propositions and business benefits., Conducted high-volume outbound cold calls to generate interest, schedule...
Teleperformance
Work directly with customers on various issues and questions about products, services, or the company., Work with Department Managers to ensure customer satisfaction and resolve all problems., Resolving customer complaints, Processing orders and payments, Making changes to customer accounts.
Intugo EVgo
Help desk attention, Basic troubleshooting., Diagnosing technical issues for Electronic Vehicle charge stations, Upgrading applications, Checking workstation performance.
AmEx
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Coordinated leasing, tenant relations, and maintenance requests, maintaining compliance and positive tenant experiences.
Advises clients on travel options and tour packages., Makes bookings and reservations., Prepares tickets and receives payment using the GDS Sabre., Assist with end-to-end travel technology strategy., Primary Administrator for Corporative Online Travel Booking Tool (currently Concur)., Provide...
True Work Logistics
Serve as the primary point of contact between tenants, landlords, maintenance teams, vendors, and external contractors, ensuring clear and efficient communication at all times., Ensure full compliance with local, state, and federal housing regulations, including landlord-tenant laws and leasing...
