Dedicated customer support specialist with over 5 years of experience in technical support, complaint handling, and sales support. Skilled in CRM documentation and client communication, focused on delivering excellent service and fostering long-term relationships.
Handled technical and general customer inquiries, ensuring high service quality and issue resolution.
Maintained accurate and detailed notes in CRM systems to ensure seamless communication and follow-up.
Managed customer complaints effectively to improve satisfaction and foster client loyalty.
Provided follow-up support to sales efforts, aiding in client engagement and retention.
High School Diploma
Bachelor’s Degree in Psychology (Undergraduate)
Discover other professionals with similar experience
