Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Sebastian
Looking for work in Bogotá
Contato
Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Competências
Customer SupportExpert
Handled technical and general customer inquiries, ensuring high service quality and issue resolution.
CRM DocumentationAdvanced
Maintained accurate and detailed notes in CRM systems to ensure seamless communication and follow-up.
Complaint ManagementAdvanced
Managed customer complaints effectively to improve satisfaction and foster client loyalty.
Sales SupportIntermediate
Provided follow-up support to sales efforts, aiding in client engagement and retention.
Formação acadêmica
High School Diploma
INSTITUTO COLOMBO SUECO, BOGOTÁ
Bachelor’s Degree in Psychology (Undergraduate)
UNIVERSIDAD SAN BUENAVENTURA DE BOGOTÁ
Completed Currently enrolled
Idiomas
Spanish
EnglishB2+
Resumo
Dedicated customer support specialist with over 5 years of experience in technical support, complaint handling, and sales support. Skilled in CRM documentation and client communication, focused on delivering excellent service and fostering long-term relationships.
Principais conquistas
- Provided first-level technical support, resolving diverse customer issues efficiently.
- Managed customer complaints and requests with a focus on satisfaction and retention.
- Supported sales processes through follow-up and accurate CRM documentation.
Habilidades
Customer SupportCRM DocumentationComplaint ManagementSales Support
Publicado na CazVid - 17 de mai. de 2026