Remote Account Manager / Retention Manager – LATAM

HRInX is hiring a remote Account Manager / Retention Manager to support clients across LATAM. In this full-time role, you will build client relationships and drive retention, activation, and reactivation through outbound communication. Spanish fluency, English proficiency at B2 level, and knowledge of trading products are required.

Key Responsibilities

• Contact clients through outbound outreach and maintain strong, productive relationships.
• Support client retention, activation, and reactivation.
• Use CRM and telephony systems to manage client communications and activities.
• Apply knowledge of trading instruments, leverage, margin, spreads, and order types in client interactions.

Required and Preferred Qualifications

• Experience or skills in client retention, activation, reactivation, outbound communication, and relationship management.
• Familiarity with CRM and telephony systems.
• Trading experience and knowledge of trading products, including instruments, leverage, margin, spreads, and order types.
• Fluent Spanish and English proficiency at B2 level.
• No specific degree is required; relevant client-retention or sales experience is preferred.

Position Details

• Company: HRInX
• Location: Remote; supporting clients across LATAM
• Employment: Full-time
• Compensation: Up to USD $2,500 per month