Administrative Data Entry and Customer Service Typist

Are you an organized and detail-oriented professional looking for a dynamic role in a bustling environment? We are seeking a full-time Administrative Data Entry and Customer Service Typist to join our team in New York City, New York. Our company is a dynamic player in the industry, focused on delivering exceptional service and support to our clients. In this position, you will play a crucial role in ensuring the high quality of our data management and customer interactions, making a tangible impact on our operations. Key Responsibilities Perform accurate data entry and maintenance of customer records and databases. Respond to customer inquiries via phone and email, providing timely and professional support. Prepare and process administrative documentation related to customer orders and transactions. Collaborate with team members to improve processes and enhance customer satisfaction. Execute regular audits of data to ensure integrity and compliance with internal standards. Assist in the development of training materials for new staff regarding data entry and customer service best practices. Provide feedback regularly to management on customer trends and concerns. Required and preferred qualifications High School Diploma or equivalent; further education is a plus. Proven experience in data entry and customer service roles. Strong attention to detail and ability to manage multiple tasks simultaneously. Proficiency in data entry software and Microsoft Office Suite. Excellent communication skills, both verbal and written. Ability to work independently as well as part of a team. Previous experience with customer relationship management (CRM) tools is desired. Our company fosters a collaborative and supportive work culture. You will have opportunities for career growth, as we believe in investing in our employees' professional development. Enjoy a modern workplace environment with a focus on work-life balance, along with competitive daily compensation of USD $300.00. Join us and be part of a team that values innovation, teamwork, and exceptional service to our customers! In this role, you will be part of a cross-functional team that collaborates frequently, allowing for a rich experience in understanding various aspects of the business. You will report directly to the Operations Manager, who will provide you with guidance and support as you develop in your role. Fully remote - work from anywhere in United States