Collection Recovery Officer
External job listingat Mwananchi Credit LTD
Mwananchi Credit LTD seeks a Collection Recovery Officer to manage delinquent accounts, negotiate repayment plans, and support recovery activities.
Salary
Not provided
Location
Nairobi, Kenya
Employment type
Full time
Workplace
Not provided
Collection Recovery Officer
Nairobi, Kenya
Job description
About the role
Mwananchi Credit LTD is seeking a Collection Recovery Officer to manage delinquent accounts and support timely recovery.
Responsibilities
- Manage a portfolio of delinquent accounts and drive timely recovery.
- Conduct calls, follow-ups, and field visits to negotiate repayment plans with defaulting clients.
- Carry out skip tracing to locate customers who have become untraceable.
- Liaise with each stage of legal processes and implement other recovery-related activities where required.
Requirements
- Diploma or bachelor’s degree in business, finance, accounting, or a related field.
- Minimum 2 years of experience in collections or recovery, preferably in microfinance or banking.
- Strong negotiation, communication, and interpersonal skills.
- Proficiency in collection software or CRM and MS Excel reporting tools.
How to apply
Apply directly on CazVid.
Key facts
- Requires a diploma or bachelor’s degree in business, finance, accounting, or a related field.
- Requires a minimum of 2 years of collections or recovery experience.
- Requires proficiency in collection software or CRM and MS Excel reporting tools.
Frequently asked questions
What does the Collection Recovery Officer do?
The role manages delinquent accounts, conducts follow-ups and field visits, negotiates repayment plans, and carries out skip tracing.
What qualifications are required?
A diploma or bachelor’s degree in business, finance, accounting, or a related field is required, along with a minimum of 2 years of collections or recovery experience.
How can I apply?
Apply directly on CazVid.