Customer Service Representative – Los Angeles, CA
Published on CazVidat Orange Company
Join Orange Company as a full-time Customer Service Representative in Los Angeles. Remote eligible, with pay of $25 per hour. Apply to join the team.
Salary
$25 per hour
Location
United States
Employment type
Full time
Workplace
Remote
Customer Service Representative – Los Angeles, CA
$25 per hour
Job description
Orange Company is hiring a full-time Customer Service Representative in Los Angeles, California. This remote-eligible role offers $25 per hour. Join a supportive team focused on delivering excellent service and building customer satisfaction and loyalty.
Key Responsibilities
- Respond promptly and professionally to customer questions by phone, email, and chat.
- Listen actively to understand customer needs and provide effective solutions.
- Resolve customer issues efficiently while maintaining a positive, empathetic attitude.
- Document customer interactions and update account information accurately.
- Collaborate with teammates to share insights and improve service delivery.
- Attend training sessions and team meetings to strengthen customer service skills.
- Review customer feedback, identify trends, and recommend improvements.
Required and Preferred Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Effective problem-solving and decision-making abilities.
- Empathy and patience when assisting customers.
- Time management skills and ability to multitask in a fast-paced environment.
- Proficiency with customer relationship management tools and relevant technology.
- Customer service experience preferred but not required.
Work Environment and Compensation
Work alongside passionate colleagues in a collaborative environment. You will report to the Customer Service Supervisor and work with cross-functional teams. This is a full-time position based in Los Angeles, California, with remote eligibility. Pay is $25 per hour.
Frequently asked questions
Is this position remote or on-site?
This Customer Service Representative role is on-site in Los Angeles, California, and is not remote eligible.
What is the hourly pay for this job?
The pay rate for this position is USD 25 per hour.
What kind of experience or education do I need to apply?
You need a High School Diploma or equivalent, and while previous customer service experience is a plus, it is not mandatory.
What will my main responsibilities be?
You will respond to customer inquiries via phone, email, or chat, resolve issues with empathy, document interactions, and collaborate with team members to improve service.
Will I receive any training?
Yes, you will participate in ongoing training and team meetings to improve your customer service skills.
Who will I report to in this role?
You will report to the Customer Service Supervisor and work with other departments to ensure great customer experiences.