Part-Time Customer Service Representative – Houston, TX
Published on CazVidat RecruitHub
Join RecruitHub as a part-time Customer Service Representative in Houston, TX. Support customers by phone, email, or chat in a remote-eligible role.
Salary
$40,000 per year
Location
United States
Employment type
Part time
Workplace
Remote
Part-Time Customer Service Representative – Houston, TX
$40,000 per year
Job description
RecruitHub is hiring a part-time Customer Service Representative in Houston, Texas. This remote-eligible role offers an opportunity to help customers, strengthen satisfaction and loyalty, and contribute to a supportive, growing team.
Key Responsibilities
- Respond to customer questions and resolve concerns by phone, email, or chat in a timely, professional manner.
- Explain products and services clearly and accurately.
- Process orders, returns, and exchanges to provide a smooth customer experience.
- Document customer interactions and feedback to support service improvements.
- Work with teammates to find effective solutions to customer concerns.
- Keep current with product updates and service changes.
- Meet or exceed performance goals, including response-time and customer-satisfaction metrics.
Required and Preferred Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Problem-solving ability and attention to detail.
- Comfort using phones and computer systems; customer service software experience is a plus.
- Previous customer service experience preferred, but not required.
- Flexibility to work varied hours when needed, especially during peak periods.
Team and Work Arrangement
Work closely with other representatives and report to a Customer Service Supervisor. The position is part-time and remote-eligible, based in Houston, Texas. Coordinate your work arrangement and schedule with RecruitHub during the hiring process.
Compensation
Pay: $40000 per year.
Frequently asked questions
Is this a full-time or part-time position?
This is a part-time role based in Houston, Texas.
What kind of experience do I need to apply?
Previous customer service experience is preferred but not required for this position.
What will my main responsibilities be?
You will respond to customer inquiries, provide product information, process orders and returns, document interactions, and work with the team to resolve concerns.
What qualifications do I need?
You need a high school diploma or equivalent, strong communication skills, problem-solving abilities, and comfort using phone and computer systems.
How much does this job pay?
The salary for this position is USD 40,000 per year.
Who will I report to in this role?
You will report to the Customer Service Supervisor and collaborate closely with other representatives.