Dispatcher II

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

Assess customer needs and timing of deliveriesManage daily delivery schedule for driversProvide frontline customer service for existing accountsAnswer all incoming phone calls promptly and courteouslyMonitor e-mail for incoming orders, inventory updates, and communication between team membersSolicit freight from customersCreate loads in dispatch systemDivide dispatch responsibilities with other team members

Qualifications

Qualifications

High school diploma or equivalent2 years of dispatching experienceExcellent conflict resolution and skillsEffective oral, written and interpersonal communication skills

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.Provide constructive guidance to other employees and representatives of third parties.Contribute to providing the highest quality of products and services to customers.

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