Front Desk Agent
External job listingat Thetownhousehotel
Thetownhousehotel seeks a Front Desk Agent with strong communication skills to welcome guests, manage reservations, check-ins, and inquiries.
Salary
Not provided
Location
Miami, United States
Employment type
Full time
Workplace
Not provided
Front Desk Agent
Miami, United States
Job description
About the role
Thetownhousehotel is looking for a Front Desk Agent with excellent guest service and strong communication skills. Hotel experience is preferred.
Responsibilities
- Welcome and assist guests with a warm smile and professional attitude.
- Check guests in and out efficiently.
- Handle reservations, guest requests, and inquiries.
- Answer phone calls and provide accurate information.
- Process payments and maintain accurate guest records.
- Coordinate with housekeeping and other hotel departments.
- Address guest concerns professionally and courteously.
- Maintain a clean, organized, and professional front desk.
- Provide exceptional customer service at all times.
Requirements
- Friendly, positive, and naturally welcoming, with a pleasant manner with guests.
- Professional and well-presented.
- Responsible, punctual, patient, and respectful.
- Customer-service oriented, reliable, and organized.
- Comfortable working in a fast-paced hotel environment.
- Available for flexible shifts, including weekends and holidays.
How to apply
Apply directly on CazVid.
Key facts
- Hotel experience is preferred.
- Flexible shifts, including weekends and holidays.
- Responsibilities include guest check-in and check-out, reservations, and guest inquiries.
- Apply directly on CazVid.
Estimated salary
Estimated salary for receptionist in United States: USD 2,800 - 3,500 per month, based on 165 CazVid job posts that state their pay. This is an estimate, not the salary offered.
Frequently asked questions
What does the Front Desk Agent do?
The role includes welcoming guests, managing reservations and inquiries, checking guests in and out, and coordinating with hotel departments.
What qualifications or qualities are sought?
Excellent guest service and strong communication skills are sought; hotel experience is preferred. The listing also seeks someone professional, reliable, organized, and comfortable in a fast-paced hotel environment.
How can I apply?
Apply directly on CazVid.
How much does this job pay?
This listing does not state the pay. As a reference, the estimated salary for receptionist in United States is USD 2,800 - 3,500 per month, based on 165 CazVid job posts that state their pay. This is an estimate, not the salary offered.