Part-Time Customer Relations Representative – Dallas, TX
Published on CazVidat KRON Development
Join KRON Development as a part-time customer relations representative in Dallas. Use software development skills to support customers and troubleshoot issues.
Salary
$10,000 per month
Location
United States
Employment type
Part time
Workplace
Remote
Part-Time Customer Relations Representative – Dallas, TX
$10,000 per month
Job description
KRON Development is hiring a part-time Customer Relations Representative with software development experience. This remote-eligible role is listed in Dallas, Texas, and is suited to a US-based professional who can combine customer support skills with technical troubleshooting knowledge.
Key Responsibilities
- Support customers across multiple channels and resolve inquiries promptly.
- Apply software development knowledge to troubleshoot client technical issues.
- Document customer interactions and maintain accurate service records.
- Create and update FAQs and knowledge base articles to help customers find answers independently.
- Share customer feedback with the development team and recommend product improvements.
- Follow up after support interactions to check customer satisfaction.
- Attend training to stay current on product features and updates.
Required and Preferred Qualifications
- High school diploma required; further education in a related field is a plus.
- At least 1–2 years of experience in customer relations or a similar role.
- Customer service experience focused on technical support or software development.
- Strong understanding of software development principles and troubleshooting techniques.
- Excellent communication skills, including the ability to explain technical information to nontechnical users.
- Familiarity with relevant software tools or programming languages preferred.
Compensation and Work Details
- Job type: Part-time
- Work arrangement: Remote eligible
- Location: Dallas, Texas, United States
- Pay: 10000 per month
Join KRON Development to contribute to customer satisfaction, collaborate with a supportive team, and help improve the customer experience through clear communication and technical insight.
Frequently asked questions
Is this position remote or on-site?
This is an on-site position located in Dallas, Texas.
What is the salary for this part-time role?
The salary for this part-time position is USD 10,000 per month.
What kind of experience do I need to apply?
You need 1-2 years of experience in customer relations or similar roles, especially with technical or software development support.
What are the main responsibilities of this job?
You will engage with customers through multiple channels, troubleshoot technical issues using your software development knowledge, document interactions, assist in creating FAQs, and collaborate with the development team.
What education is required for this role?
A high school diploma is required, and additional education in related fields is considered advantageous.