Part-Time Customer Service Jobs in Kolkata at Medi-Claim and Pension

Join Medi-Claim and Pension in Kolkata for rewarding part-time roles! We are a trusted healthcare insurance services provider seeking motivated individuals to enhance our customer support team. This is an excellent opportunity to work in a collaborative environment while helping clients navigate their health insurance options.

Key Responsibilities

• Engage customers via phone, email, and chat to answer inquiries efficiently.
• Explain our healthcare insurance services and assist clients in understanding their options.
• Process customer requests and resolve issues promptly to ensure satisfaction.
• Maintain detailed and accurate records of all customer interactions and feedback.
• Contribute to team goals by delivering outstanding customer service.
• Collaborate with colleagues to improve workflows and service quality.
• Participate actively in team meetings to share ideas and strategies.

Required and Preferred Qualifications

• High School Diploma or equivalent educational background.
• Excellent verbal and written communication skills.
• Experience in customer service or client-facing roles preferred.
• Basic proficiency with computer applications and software.
• Ability to work well within a team-oriented environment.
• Passion for enhancing customer experience and problem-solving.

Why Work With Us? At Medi-Claim and Pension, your professional growth is our priority. We foster a supportive culture with modern facilities and provide opportunities for skill development. Join us to make a meaningful impact in the healthcare insurance sector while enjoying a flexible part-time schedule.