Part-Time Customer Service Jobs at Medi-Claim and Pension in Kolkata

Are you seeking a rewarding part-time job opportunity in Kolkata, West Bengal? Join Anindya Bhattacharji at Medi-Claim and Pension, a trusted leader in healthcare insurance services. Work in a supportive environment where your efforts help customers navigate their health insurance options with confidence and clarity.

Key Responsibilities

• Engage with customers via phone, email, and in-person to address inquiries promptly and professionally.
• Provide detailed information about Medi-Claim and Pension services and assist clients in understanding their insurance choices.
• Process customer requests efficiently and resolve issues to ensure customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions and feedback.
• Support the team in meeting monthly goals through excellent customer service delivery.
• Collaborate with colleagues to improve workflows and enhance overall service quality.
• Participate actively in team meetings to contribute ideas and strategies for continuous improvement.

Required and Preferred Qualifications

• High School Diploma or equivalent education.
• Excellent verbal and written communication skills.
• Proven experience in customer service roles.
• Basic proficiency with computer applications and software.
• Strong teamwork and interpersonal skills.
• Previous experience in customer-facing positions is advantageous.
• A genuine passion for delivering outstanding customer experiences.

At Medi-Claim and Pension, your professional growth is our priority. We foster a positive company culture where every team member is valued and supported. Enjoy a modern workplace equipped with the tools you need to excel, along with opportunities for skill development and career advancement.

Join us in Kolkata and become part of a dedicated team committed to making a difference in healthcare insurance services.