Part-Time Customer Service Jobs in Kolkata, West Bengal

Anindya Bhattacharji is seeking part-time customer service team members in Kolkata, West Bengal, to support customers exploring healthcare insurance services through Medi-Claim and Pension. This in-person role helps clients understand their options, get assistance with requests, and receive timely support.

Key Responsibilities

• Respond to customer inquiries through available communication channels.
• Explain services and guide clients through insurance options.
• Process customer requests and help resolve issues promptly.
• Keep accurate records of customer interactions and feedback.
• Deliver excellent service while supporting monthly team targets.
• Work with colleagues to improve processes and service delivery.
• Participate in team meetings and share ideas for improvement.

Qualifications

• High school diploma or equivalent.
• Strong communication skills and a customer-focused approach.
• Customer service experience; experience in a customer-facing role is a plus.
• Familiarity with basic computer applications.
• Ability to work effectively as part of a team.
• Genuine interest in improving the customer experience.

Work Environment and Growth

Join a supportive team environment that values its members and offers workplace resources, professional development, and opportunities to build customer service skills. The position is part-time and based in Kolkata, West Bengal; remote work is not offered.

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