Customer Support Executive Job in Kolkata, West Bengal
Published on CazVidat Jobgenix
Apply for Customer Support Executive at Jobgenix in Kolkata. Full-time role with $100,000 per year salary. Join our dynamic team today!
Salary
₹100,000 per year
Location
Kolkata, West Bengal, IN
Employment type
Full time
Workplace
Not provided
Customer Support Executive Job in Kolkata, West Bengal
₹100,000 per year
Job description
Join Jobgenix's dynamic customer support team in Kolkata, West Bengal, and deliver exceptional service with a friendly approach. As a Customer Support Executive , you will be vital in ensuring customer satisfaction and fostering positive relationships. Key Responsibilities Handle customer inquiries via phone, email, and chat efficiently. Provide accurate and detailed information about products and services. Resolve customer issues promptly and effectively to enhance satisfaction. Document customer interactions and feedback meticulously. Assist in onboarding new customers smoothly. Collaborate with team members to continuously improve service quality. Required and Preferred Qualifications High School Diploma is required. Excellent English communication skills, both verbal and written. Prior customer service experience is preferred but not mandatory. We offer a supportive team environment that encourages professional growth, skill enhancement, and career advancement opportunities.
Frequently asked questions
Is this job based in Kolkata or is there an option to work remotely?
This Customer Support Executive position is based in Kolkata, West Bengal, and is not remote.
What is the salary for this role?
The salary for this role is INR 100,000 per year.
Do I need prior customer service experience to apply?
Prior customer service experience is preferred but not mandatory for this position.
What are the main responsibilities of this Customer Support Executive role?
You will handle customer inquiries via phone, email, and chat, provide accurate product information, resolve issues promptly, document interactions, assist with onboarding new customers, and collaborate with the team to improve service quality.
What qualifications do I need to apply?
A High School Diploma is required, along with excellent verbal and written English communication skills.
Does the company support professional growth?
Yes, the company offers a supportive team environment that encourages professional growth, skill enhancement, and career advancement opportunities.