Remote Airbnb Assistant – Brampton, Ontario, Canada
Published on CazVidat insight Global
Join insight Global as a freelance Airbnb Assistant in Brampton. Support guest messages, bookings, property listings, reviews, and stay coordination.
Salary
CA$1,700 per hour
Location
Canada
Employment type
Contract
Workplace
Remote
Remote Airbnb Assistant – Brampton, Ontario, Canada
CA$1,700 per hour
Job description
insight Global is seeking a friendly, organized Remote Airbnb Assistant to support guest services and vacation rental operations in Brampton, Ontario, Canada. This freelance opportunity focuses on coordinating bookings, responding to guest questions, and helping maintain high-quality property listings and stays.
Key Responsibilities
- Respond promptly to guest inquiries through messaging platforms and email.
- Coordinate bookings, verify reservation details, and keep guests informed.
- Review guest feedback and reviews to help improve service quality.
- Update Airbnb listing information and help optimize property photos.
- Provide virtual property tours or share details about properties and local attractions.
- Address guest concerns during their stays and help ensure a smooth experience.
- Coordinate with cleaning and maintenance teams to support property standards.
Required and Preferred Qualifications
- High school diploma or equivalent.
- Strong written and verbal communication skills.
- Previous customer service or hospitality experience preferred.
- Familiarity with Airbnb and related tools is a plus.
- Comfort using email, chat, and other digital communication tools.
- Ability to work independently and manage time effectively.
Team and Reporting
You will report to the Host Manager and collaborate with cleaning, maintenance, and marketing teams. The team works together to coordinate operations and provide a positive guest experience.
Job Details
- Employer: insight Global
- Job type: Freelance
- Location: Brampton, Ontario, Canada
- Work arrangement: The posting describes work from home, but the role is not marked as remote eligible. Confirm the work arrangement with the employer.
- Pay: 1700 per hour. Currency was not specified in the posting.
Frequently asked questions
Is this position fully remote or do I need to be in Brampton?
Although the job title says Remote Airbnb Assistant, the position is based in Brampton, Ontario, Canada, and it is not remote.
What kind of experience do I need to apply?
You should have excellent written and verbal communication skills, and previous customer service or hospitality experience is preferred. Familiarity with Airbnb and digital communication tools is also a plus.
What will my main responsibilities be?
You will manage guest inquiries, coordinate bookings, monitor guest feedback, assist with Airbnb listings, conduct virtual tours, resolve guest issues, and collaborate with cleaning and maintenance teams.
Who will I report to in this role?
You will report directly to the Host Manager who will provide guidance and support.
Are there growth opportunities in this position?
Yes, the role offers numerous growth opportunities within the travel and hospitality industry.