Call Center Supervisor - Sales Team Leader in Santo Domingo

Join Company as a Call Center Supervisor in Santo Domingo, Dominican Republic. Drive sales success by leading a dynamic team of sales promoters in a fast-paced contact center environment. Your leadership will ensure commercial goals are met through effective team management, motivation, and process improvement. Key Responsibilities Manage and lead the sales team to achieve commercial objectives and comply with company standards. Monitor and motivate team members to meet key performance indicators (KPIs). Identify sales process improvements and implement action plans. Handle administrative tasks including HR, quality assurance, and team support. Foster a positive work environment with talent retention and team morale initiatives. Coordinate operational activities to maintain efficiency and effectiveness. Participate in company events and ensure clear communication with internal stakeholders. Required and Preferred Qualifications Technical degree or ongoing university studies in administrative or commercial fields. Minimum 1 year experience leading teams in a contact center. At least 1 year experience as a sales advisor with proven follow-up and closing skills. Basic English proficiency (reading comprehension). Residency in the District Nacional area is mandatory. Availability to work standard hours (9:00 a.m. to 6:00 p.m. or 9:00 a.m. to 3:00 p.m.). Become a key player in a vibrant company culture focused on innovation and teamwork. Apply now to lead and inspire a high-performing sales team in Santo Domingo.