Technical Customer Support Support Sr. Printing Specialist
Aviso de fuente externaen Zebra Technologies
Resolve complex technical issues across industrial, mobile, and RFID printing portfolios at Zebra Technologies. Support uptime and improve diagnostics.
Salario
No especificado
Ubicación
Mexico City, México
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Technical Customer Support Support Sr. Printing Specialist
Mexico City, México
Descripción del empleo
About the role
At Zebra Technologies, a community of innovators develops smart solutions that anticipate customer and partner needs and solve their challenges. This role drives customer satisfaction and operational efficiency by resolving complex, escalated technical issues across industrial, mobile, and RFID printing portfolios.
The role uses hardware and software expertise to diagnose print engine failures, address calibration challenges, and help ensure maximum uptime for critical business environments. It also contributes to response times and continuous improvement of printing diagnostic tools and processes.
Responsibilities
- Diagnose, troubleshoot, and repair print engines, label printers, and mobile printing units to reduce customer downtime.
- Configure menus, test sensors, and adjust printheads to support optimal barcode and RFID readability.
- Use Zebra Setup Utilities and ZebraDesigner for device configuration and custom labels.
- Maintain response times and contribute to improvements in printing diagnostic tools and processes.
Datos clave
- Resolves complex, escalated technical issues across industrial, mobile, and RFID printing portfolios.
- Troubleshoots and repairs print engines, label printers, and mobile printing units.
- Uses Zebra Setup Utilities and ZebraDesigner for device configuration and custom labels.
Salario estimado
Salario estimado para servicio al cliente en México: MXN 6.350 - 14.000 al mes, según 68 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.
Preguntas frecuentes
What does this role involve?
It resolves complex, escalated technical issues across industrial, mobile, and RFID printing portfolios and supports customer satisfaction and operational efficiency.
What equipment and systems does the role support?
The role troubleshoots print engines, label printers, and mobile printing units, and uses Zebra Setup Utilities and ZebraDesigner.
What does the role do to support print quality?
It configures menus, tests sensors, and performs printhead adjustments to support barcode and RFID readability.
¿Cuánto paga este empleo?
Esta oferta no indica el salario. Como referencia, el salario estimado para servicio al cliente en México es de MXN 6.350 - 14.000 al mes, según 68 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.