Customer Service Representative (CSR)

At Labayk, a rapidly growing company dedicated to delivering outstanding customer experiences, we're looking for a motivated Customer Service Representative (CSR) to join our team in San Bernardino, CA. This contract role offers a unique opportunity to develop your career in a dynamic, fast-paced environment where your work directly impacts customer satisfaction and company success. If you thrive on helping others and want to grow your skills in a supportive, team-oriented culture, this position is perfect for you. Please note this role is on-site and not remote. Key responsibilities include responding promptly to customer inquiries, assisting customers with products and services, resolving complaints efficiently, documenting interactions in CRM, participating in team meetings, collaborating with colleagues, and staying informed on product updates. Required qualifications include a High School Diploma, at least 1 year of customer service experience, strong communication skills, and proficiency with software tools. Preferred qualifications include bilingual skills and industry certifications. Benefits include competitive salary, health insurance, paid time off, retirement plan, and professional development opportunities.