Part-Time Customer Service Representative in Houston, TX

Join RecruitHub as a Customer Service Representative in Houston, Texas. This part-time role offers an excellent opportunity to enhance customer satisfaction and loyalty within a supportive and growing company environment. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, or chat. Provide accurate product and service information to improve customer knowledge and satisfaction. Process orders, returns, and exchanges efficiently to ensure a smooth customer experience. Document customer interactions and feedback to support continuous service improvement. Work collaboratively with team members to resolve customer concerns effectively. Stay updated on product changes and service updates to deliver optimal support. Achieve or exceed performance targets such as response times and customer satisfaction scores. Required and Preferred Qualifications High School Diploma or equivalent. Excellent verbal and written communication skills. Strong problem-solving abilities and keen attention to detail. Comfortable using phone and computer systems; experience with customer service software is a plus. Previous customer service experience preferred but not required. Flexible availability, especially during peak periods. As part of RecruitHub’s close-knit team, you will report to the Customer Service Supervisor and collaborate closely with other representatives to ensure seamless operations and exceptional customer experiences.