Remote Customer Service Representative - Jackson, TN

Join Company as a Remote Customer Service Representative in Jackson, TN! This part-time role offers flexible hours and the chance to deliver exceptional customer support from home. You will be key in enhancing customer satisfaction by providing professional, friendly assistance via phone and email. Key Responsibilities Respond promptly and courteously to customer inquiries through phone and email. Guide customers through our products and services, offering effective solutions and support. Accurately document all customer interactions and feedback in our CRM system. Work collaboratively with team members to resolve issues efficiently. Engage in ongoing training to improve service quality and product knowledge. Track customer satisfaction metrics and aim to exceed performance targets. Proactively build positive customer experiences to foster loyalty. Required and Preferred Qualifications High School Diploma or equivalent required. Excellent verbal and written communication skills. Customer service experience preferred but not mandatory. Familiarity with CRM software is a plus. Strong problem-solving skills and a customer-focused attitude. Flexible availability including evenings and weekends. Remote work experience is advantageous but not required. As part of our remote Customer Service team, you will report directly to the Customer Service Manager and collaborate closely with peers to ensure outstanding service delivery. Compensation is $20 per hour.