Customer Service Specialist – Costco $750 Offer | Newton, MA
Published on CazVidat Sagorbi
Sagorbi is hiring a contract Costco $750 Offer Specialist in Newton, MA. Support customers with applications, offer questions, and redemption.
Salary
Not provided
Location
Newton, Massachusetts, United States
Employment type
Contract
Workplace
Not provided
Customer Service Specialist – Costco $750 Offer | Newton, MA
Newton, Massachusetts, United States
Job description
Company: Sagorbi
Location: Newton, Massachusetts
Job type: Contract
Work arrangement: On-site
Sagorbi is hiring a customer-focused UpLevelRewards – Costco $750 Offer Specialist for a contract position in Newton, Massachusetts. In this role, you will help customers understand the offer, complete applications, and navigate the redemption process. Your support will contribute to a positive customer experience and stronger retention.
Key Responsibilities
- Respond to customer questions about the Costco $750 offer with clear, helpful service.
- Process applications and verify that information is accurate and meets program requirements.
- Guide customers through the offer redemption process.
- Work with teammates to meet daily goals and improve service delivery.
- Review customer feedback, identify service improvement opportunities, and share findings with management.
- Stay current on offer details, program changes, and promotional updates.
- Participate in training to strengthen product knowledge and customer engagement skills.
Qualifications
- High school diploma or equivalent.
- Strong customer service skills and a positive, encouraging approach.
- Experience in a customer-facing role, preferably in retail or customer support.
- Proficiency with customer relationship management (CRM) software.
- Ability to manage a high volume of inquiries efficiently and professionally.
- Excellent written and verbal communication skills.
- One to two years of customer service experience preferred.
Work Environment
Join a collaborative team where colleagues and management provide support and encouragement. This position is based in Newton, Massachusetts and is not remote-eligible.
How to Apply
Apply to be considered for the UpLevelRewards – Costco $750 Offer Specialist contract role with Sagorbi in Newton, MA.
Frequently asked questions
Is this position remote or on-site?
This is an on-site contract position based in Newton, Massachusetts.
What kind of experience do I need for this role?
You should have 1-2 years of relevant customer service experience, preferably in retail or support environments, along with strong customer service skills and CRM software proficiency.
What are the main responsibilities of this job?
You will respond to customer inquiries about the Costco $750 offer, process applications, assist with offer redemption, collaborate with the team to meet service goals, and report customer feedback.
What education is required for this position?
A high school diploma or equivalent is required for this role.
Will I receive training for this position?
Yes, the job description mentions participation in ongoing training to improve product knowledge and customer engagement skills.
Is this a permanent role?
No, this is a contract position.