Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Alan
Customer Service Representative with Call Auditing Expertise
Currículo em vídeo
Costumer service representative
Costumer service representative
Contato
Heróica Puebla de Zaragoza, Puebla, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Interacted with customers to address inquiries and provide quality support.
Call AuditingIntermediate
Reviewed customer interactions to ensure compliance with protocols and improve service quality.
Process StandardsIntermediate
Developed and applied knowledge of company process standards and expectations.
Feedback & EvaluationIntermediate
Provided feedback to team members to support process compliance and quality improvement.
Resumo
Experienced quality agent specializing in customer interactions and process compliance.
Principais conquistas
- Ensured adherence to process standards and customer service protocols during interactions
- Gained experience in call auditing to evaluate and improve customer interactions
- Developed a deep understanding of company process standards and customer expectations
Habilidades
Customer ServiceCall AuditingProcess StandardsFeedback & Evaluation
Publicado na CazVid - 17 de mai. de 2026