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Brenda
Customer service representative
Currículo em vídeo
Customer service representative
I worked for Ttec company in Verizon Connect campaign in scheduling department, I was in charge of the delivery and making installation appointments for the security devices. I handled inbound and outbound calls.
Contato
Leon Guanajuato, Guanajuato, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided assistance and managed customer inquiries related to security device installation and scheduling.
Scheduling and CoordinationIntermediate
Responsible for organizing delivery and installation appointments for security devices.
Communication SkillsIntermediate
Handled inbound and outbound calls effectively, maintaining clear communication with clients.
Telecommunication OperationsIntermediate
Engaged in the daily operational tasks within the telecommunications customer service environment.
Resumo
Experienced customer service representative with expertise in scheduling, client communication, and telecommunications support, primarily in the Verizon Connect campaign.
Principais conquistas
- Managed scheduling and delivery of security devices for Verizon Connect campaign
- Handled inbound and outbound calls, ensuring customer appointment accuracy
- Gained experience in client communication and appointment coordination
Habilidades
Customer ServiceScheduling and CoordinationCommunication SkillsTelecommunication Operations
Publicado na CazVid - 3 de jul. de 2025