Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Maria
Customer Service Rep
Currículo em vídeo
Customer Service Rep
Team lead, QA, Customer service calls, collections, supervision, team management, sales, cold calls, inbound etc
Contato
Teopisca, Chiapas, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Team LeadershipExpert
Managed and supervised customer service teams ensuring quality and efficiency.
Customer ServiceAdvanced
Provided customer support via calls, managing inquiries, resolutions, and collections.
Quality AssuranceIntermediate
Conducted QA activities to maintain service standards and improve team performance.
Sales & Cold CallsIntermediate
Engaged in sales efforts and cold calling to generate leads and support business goals.
Supervision & ManagementAdvanced
Supervised daily operations and managed team performance in a fast-paced environment.
Resumo
Experienced team leader with 9 years in customer service, call center supervision, QA, and sales.
Principais conquistas
- Led team management and supervision in customer service operations
- Conducted quality assurance and training for customer service teams
- Handled collections, inbound/outbound calls, and sales activities
Habilidades
Team LeadershipCustomer ServiceQuality AssuranceSales & Cold CallsSupervision & Management
Publicado na CazVid - 17 de mai. de 2026