Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Osvaldo
Customer Service
Currículo em vídeo
Customer Service
CSR with more than 8 years experience on the BPO industry ...
Contato
Bogotá, Bogota D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceExpert
Provided comprehensive customer support in BPO, handling diverse inquiries and issues.
Technical SupportIntermediate
Assisted clients with technical problems, ensuring proper resolution and client satisfaction.
Financial AssistanceIntermediate
Supported clients with financial-related inquiries, offering solutions and guidance.
Retention StrategiesAdvanced
Implemented retention techniques to maintain client relationships and reduce churn.
Healthcare SolutionsBeginner
Gained foundational experience supporting healthcare-related client services.
Resumo
Experienced customer service professional with over eight years in the BPO industry, proficient in multiple client support domains including technical and healthcare services, seeking remote opportunities in Colombia.
Principais conquistas
- Gained extensive experience across customer service, technical support, financial assistance, retention, configurations, and healthcare solutions.
- Demonstrated ability to support virtual client services with minimal training due to long-term experience.
- Consistently matched roles to client needs through versatile support skills across multiple sectors.
Habilidades
Customer ServiceTechnical SupportFinancial AssistanceRetention StrategiesHealthcare Solutions
Publicado na CazVid - 3 de jul. de 2025