Administrative Assistant – Patient Access/Care Management

Tasks

• Schedule patient appointments across multiple medical specialties.
• Handle high-volume inbound and outbound calls, referrals, emails, and faxes.
• Verify and update patient demographic and insurance information.
• Manage referral and patient waitlist queues.
• Coordinate with providers, clinics, and referring practices.
• Maintain accurate patient records and documentation in Epic EMR.
• Deliver and explain Medicare Important Messages (IMM), MOON notices, and Condition Code 44 notifications.
• Obtain patient signatures and upload required documentation into Epic.
• Assist with hospital discharge documentation and transportation coordination.
• Support Care Management and Social Work teams with administrative tasks.

Requirements

• Minimum 2 years of relevant healthcare administrative experience.
• Previous inpatient hospital experience.
• Hands-on Epic EMR experience is mandatory.
• Experience with patient registration and insurance verification.
• Knowledge of medical terminology and patient discharge processes.
• Strong communication, customer service, and organizational skills.
• Proficiency in Microsoft Word and Excel.
• Ability to manage multiple priorities in a high-volume environment.
• Patient Access / Patient Registration experience.
• Hospital Care Management experience.
• Familiarity with Medicare, Medicare Advantage, IMM, MOON, and Condition Code 44.
• Knowledge of hospital discharge and appeals processes.

Schedule

• 13-Week Contract
• Sunday – Thursday | 8:00 AM – 4:30 PM
• Onsite

How to apply

• Send your updated resume by email.

Location

• Portland, OR