Branch Relationship Executive – Kolkata, West Bengal

Employer: Tithi Biswas

Position: Full-time Branch Relationship Executive with Bandhan Life Insurance in Kolkata, West Bengal, India. This on-site role supports customer relationships and sales growth by helping clients find insurance solutions suited to their needs.

Key Responsibilities

• Understand customers’ insurance needs and recommend tailored solutions.
• Build and maintain client relationships that encourage loyalty and repeat business.
• Provide responsive customer service, answer inquiries, and resolve issues.
• Follow up with clients to check satisfaction and introduce relevant services.
• Work with branch colleagues on sales strategies and branch targets.
• Keep accurate records of customer interactions and transactions.
• Attend branch meetings and training to strengthen product and role knowledge.

Qualifications

• Bachelor’s degree in any field.
• One to three years of experience in a customer-facing role, preferably in sales or insurance.
• Skills in communication, sales, customer service, relationship management, and problem-solving.
• Proficiency with standard office software and CRM tools.
• Ability to work independently and collaborate as part of a team.

Compensation and Employment

Annual pay: 200000. This is a full-time, on-site position based in Kolkata, West Bengal, India.

About the Opportunity

Join a collaborative, inclusive team supporting accessible and reliable insurance services. The Branch Relationship Executive role offers opportunities to develop customer service and sales skills while helping clients plan for their financial future.