Part-Time Customer Care Representative – South Houston, TX
Published on CazVidat Ceva logistics
Explore a remote-eligible, part-time Customer Care Representative job with Ceva logistics in South Houston, TX, paying $19 per hour. Apply today.
Salary
$19 per hour
Location
United States
Employment type
Part time
Workplace
Remote
Part-Time Customer Care Representative – South Houston, TX
$19 per hour
Job description
Ceva logistics is hiring a part-time Customer Care Representative in South Houston, Texas. This remote-eligible role pays $19 per hour and offers the opportunity to help customers by resolving questions and concerns with care, patience, and professionalism.
Key Responsibilities
- Support customers through phone, email, and chat.
- Respond to inquiries and complaints promptly and work toward effective resolutions.
- Listen actively to understand customer needs and recommend appropriate solutions.
- Record customer interactions and feedback in the CRM system.
- Collaborate with teammates to improve service and share useful insights.
- Share customer care best practices with new team members.
- Attend team meetings to review performance metrics and improvement strategies.
Qualifications
- Applicants with or without formal education are welcome.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Effective time management and comfort working in a dynamic environment.
- A collaborative approach and commitment to customer satisfaction.
- Customer service or related experience is an advantage.
Work Environment and Opportunity
Join a supportive workplace that values teamwork, respect, and professional development. Training and resources are available to help employees succeed and grow. The position is part-time and remote eligible; confirm work arrangements and schedule with Ceva logistics.
Compensation
Pay: $19 per hour.
Frequently asked questions
Is this position remote or on-site?
This is a part-time, on-site position located in South Houston, Texas.
What is the hourly pay for this role?
The position pays USD 19 per hour.
Do I need prior experience to apply?
Experience in customer service or related fields is a plus, but the role is open to both educated and non-educated candidates.
What kind of tasks will I be doing day-to-day?
You will provide customer support via phone, email, and chat, resolve inquiries and complaints, document interactions in the CRM, and collaborate with the team to improve service.
Will there be any training provided?
Yes, the company prioritizes professional development by providing training and resources to help you succeed.
What is the work environment like?
You will work in a dynamic environment focused on delivering quality service with a culture that values teamwork, respect, and collaboration.