Ice Cream Server and Customer Service Associate

Join Amore Gelato, a thriving ice cream shop located in the vibrant city of Bengaluru, Karnataka, India. We're passionate about delivering delightful frozen treats and exceptional customer service in a warm, friendly environment. As an Ice Cream Server and Customer Service Associate, you will play a key role in creating memorable experiences for our customers by serving delicious ice cream and providing attentive, personalized service. This full-time, on-site position offers a competitive monthly salary of $11,000 INR equivalent in USD, along with opportunities for career development and advancement within our growing team. At Amore Gelato, we believe in fostering a collaborative workplace where every team member contributes to our success. If you enjoy working in a fast-paced, customer-focused environment and have a passion for ice cream and hospitality, we want you on our team. Apply today to start your rewarding career with us in Bengaluru! Key Responsibilities Greet customers warmly and assist them in choosing their favorite ice cream flavors and toppings, enhancing their overall experience. Prepare and serve ice cream and other desserts, ensuring high standards of cleanliness and presentation at all times. Handle customer inquiries and resolve any issues promptly with a positive and professional attitude. Process transactions accurately using the point-of-sale system, maintaining speed and accuracy during busy periods. Maintain stock levels of ice cream, toppings, and supplies, assisting in inventory management to avoid shortages. Collaborate effectively with team members to ensure smooth operations during peak hours and special promotions. Engage customers with a friendly demeanor to create a welcoming and enjoyable shopping atmosphere. What We're Looking For Required: Strong customer service skills with a friendly and inviting demeanor to build rapport with diverse customers. No formal education required; a genuine passion for ice cream and customer interaction is essential. Ability to work efficiently in a fast-paced environment while managing multiple tasks simultaneously. Effective communication skills in English to interact clearly with customers and team members. Willingness to work flexible hours, including weekends and holidays, to meet business needs. Preferred: Previous experience in customer service or food service roles, preferably in retail or hospitality. Basic knowledge of inventory management and point-of-sale systems. Team player attitude with a commitment to maintaining a positive work environment. What We Offer Competitive monthly salary aligned with industry standards in Bengaluru. Health insurance coverage to support your well-being. Paid time off including vacation and holidays to promote work-life balance. Retirement plan options to help you plan for your future. Career development and advancement opportunities within a growing company. Friendly, team-oriented workplace that values your contributions and fosters growth. Frequently Asked Questions What are the working hours for this position? The role is full-time with flexible hours, including weekends and holidays, to accommodate peak business times. Is previous experience required to apply? No formal experience is required, but prior customer service or food service experience is a plus. What is the salary for this job? The position offers a competitive monthly salary of $11,000 INR equivalent in USD, along with benefits. Is this position on-site or remote? This is an on-site role based in Bengaluru, Karnataka, India, at our Amore Gelato shop. Are there opportunities for career growth? Yes, we provide career development and advancement opportunities within our expanding team. What benefits are included? We offer health insurance, paid time off, and a retirement plan to support your overall well-being. For more information about working in the food service industry in India, visit the National Career Service . Ready to make a sweet impact? Apply t