Front Desk Agent

TOWNHOUSE HOTEL
WE’RE HIRING
FRONT DESK AGENT
M I A M I S O U T H B E A C H
FULL-TIME POSITION

Excellent guest service
Strong communication skills
Hotel experience preferred

APPLY TODAY

Main Responsibilities:
- Welcome and assist guests with a warm smile and professional attitude.
- Check guests in and out efficiently.
- Handle reservations, guest requests, and inquiries.
- Answer phone calls and provide accurate information.
- Process payments and maintain accurate guest records.
- Coordinate with housekeeping and other hotel departments.
- Address guest concerns professionally and courteously.
- Maintain a clean, organized, and professional front desk.
- Provide exceptional customer service at all times.

We are looking for someone who is:
- Friendly, positive, and naturally welcoming
- Always smiling and pleasant with guests
- Professional and well-presented
- Responsible and punctual
- Patient and respectful
- Customer-service oriented
- Reliable and organized
- Comfortable working in a fast-paced hotel environment
- Available for flexible shifts, including weekends and holidays