Operations Supervisor Job in Taguig, NCR - Virginia Kimani
Published on CazVidat Virginia Kimani
Apply for Operations Supervisor in Taguig. 2+ years BPO supervisory experience required. Onsite role supporting US, Canada, Australia, or UK markets. ₱30K/month
Salary
₱0 - ₱30,000 per month
Location
Taguig, National Capital Region, PH
Employment type
Full time
Workplace
Not provided
Operations Supervisor Job in Taguig, NCR - Virginia Kimani
₱0 - ₱30,000 per month
Job description
Job Title: Operations Supervisor Company: Virginia Kimani Location: Taguig, National Capital Region, Philippines Account: German appliance brands Salary: Up to ₱30,000 per month Shift Schedule: Graveyard (GY) Headcount: 16 Role Qualifications: Minimum of 2 years supervisory experience in a BPO environment Available to start immediately Willing to work onsite at TP Silver City, Taguig Open to supporting US, Canada, Australia, or UK markets with schedules aligned to assigned region How to Apply: Submit your application via CazVid platform.
Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site role based at TP Silver City in Taguig, National Capital Region, Philippines.
What is the salary range for this Operations Supervisor role?
The salary ranges from USD 25,000 to 30,000 per month, with additional performance incentives.
What kind of experience do I need to qualify for this job?
You need at least 2 years of supervisory experience in a BPO environment, preferably managing customer service teams, and the ability to work shifts aligned with US, Canada, Australia, or UK time zones.
What will my main responsibilities be as an Operations Supervisor?
You will lead a team of 16 customer service agents, monitor daily operations, implement process improvements, conduct coaching and performance evaluations, and ensure compliance with company and client standards.
Are there opportunities for career advancement in this role?
Yes, the job posting mentions opportunities for career growth within a global BPO leader and professional development programs including leadership training.
What benefits does this position offer?
The role includes health insurance coverage, paid time off, retirement plan options, and professional development programs.