Operations Supervisor Job in Taguig, NCR - Virginia Kimani
Published on CazVidat Virginia Kimani
Apply for Operations Supervisor in Taguig, NCR. Join Virginia Kimani supporting German appliance brands. ₱30,000/month, graveyard shift, onsite role.
Salary
₱30,000 per month
Location
Taguig, National Capital Region, Philippines
Employment type
Full time
Workplace
Not provided
Operations Supervisor Job in Taguig, NCR - Virginia Kimani
₱30,000 per month
Job description
Job Title: Operations Supervisor
Company: Virginia Kimani
Location: Taguig, National Capital Region, Philippines
Account: German appliance brands
Salary: ₱30,000 per month
Shift Schedule: Graveyard (GY)
Headcount: 16
Role Qualifications:
- Minimum of 2 years supervisory experience in a BPO environment
- Available to start immediately
- Willing to work onsite at TP Silver City, Taguig
- Open to supporting US, Canada, Australia, or UK markets with schedules aligned accordingly
To apply, please submit your application via CazVid.
Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site role based at TP Silver City in Taguig, National Capital Region, Philippines.
What kind of experience do I need to qualify for this job?
You need at least 2 years of supervisory experience in a BPO environment, preferably managing customer service teams, and the ability to work shifts aligned with US, Canada, Australia, or UK time zones.
What will my main responsibilities be as an Operations Supervisor?
You will lead a team of 16 customer service agents, monitor daily operations, implement process improvements, conduct coaching and performance evaluations, and ensure compliance with company and client standards.
Are there opportunities for career advancement in this role?
Yes, the job posting mentions opportunities for career growth within a global BPO leader and professional development programs including leadership training.
What benefits does this position offer?
The role includes health insurance coverage, paid time off, retirement plan options, and professional development programs.