Operations Supervisor – BPO | Taguig, Philippines
Published on CazVidat Virginia Kimani
Virginia Kimani is hiring 16 BPO Operations Supervisors in Taguig. Requires 2+ years of supervisory experience; onsite graveyard shift. Apply via CazVid.
Salary
₱30,000 per month
Location
Taguig, National Capital Region, Philippines
Employment type
Full time
Workplace
Not provided
Operations Supervisor – BPO | Taguig, Philippines
₱30,000 per month
Job description
Virginia Kimani is hiring an Operations Supervisor in Taguig, National Capital Region, Philippines. This permanent, onsite role supports an account for German appliance brands.
Role details
- Location: TP Silver City, Taguig, Philippines (onsite)
- Maximum salary: 30000 per month
- Schedule: Graveyard shift, aligned with the assigned market
- Markets: US, Canada, Australia, or UK
- Open positions: 16
- Start date: Immediate availability required
Qualifications
- At least 2 years of supervisory experience in a BPO environment
- Available to start immediately
- Willing to work onsite at TP Silver City
- Open to schedules aligned with the assigned regional market
How to apply
Submit your application through CazVid.
Related opportunities
- Bilingual Operations Assistant
- Humanitarian Operations Professional
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Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site role based at TP Silver City in Taguig, National Capital Region, Philippines.
What kind of experience do I need to qualify for this job?
You need at least 2 years of supervisory experience in a BPO environment, preferably managing customer service teams, and the ability to work shifts aligned with US, Canada, Australia, or UK time zones.
What will my main responsibilities be as an Operations Supervisor?
You will lead a team of 16 customer service agents, monitor daily operations, implement process improvements, conduct coaching and performance evaluations, and ensure compliance with company and client standards.
Are there opportunities for career advancement in this role?
Yes, the job posting mentions opportunities for career growth within a global BPO leader and professional development programs including leadership training.
What benefits does this position offer?
The role includes health insurance coverage, paid time off, retirement plan options, and professional development programs.