Pre-Sales & Onboarding Specialist

Join our dynamic team as a Pre-Sales & Onboarding Specialist in the heart of Union, California. As a full-time employee, you'll play a crucial role in bridging the gap between our innovative solutions and our customers' needs. At our forward-thinking tech company, we pride ourselves on creating a collaborative work environment that values creativity and initiative. In this role, your contributions will directly impact our clients' success and enhance their experience with our products. Key Responsibilities Conduct technical presentations to showcase the capabilities of our solutions. Facilitate proof of concept sessions to demonstrate product efficacy and fit for clients. Engage with customers to understand their needs and ensure a smooth onboarding experience. Collaborate closely with the sales team to align customer requirements with product offerings. Develop and maintain technical documentation and training materials for client use. Gather customer feedback and relay it to the product development team for improvement. Contribute to project initiatives that enhance the onboarding process and customer satisfaction. Required and Preferred Qualifications Bachelor's Degree in Computer Science or a related field. Experience with technical presentations and engaging customers effectively. Proven ability to manage proof of concept processes. Highly skilled in customer engagement techniques. Familiarity with industry-standard tools and software relevant to pre-sales and onboarding. A minimum of 2-5 years of experience in a related role is preferred. You will be part of an innovative team structure where your role is vital to the overall success of not only our customers but our company as well. You will report directly to the Sales Manager and collaborate with cross-functional teams, including Product Development and Customer Support, ensuring seamless communication and teamwork. At our company, we believe in creating growth opportunities for all employees, offering mentorship programs, and fostering a culture of continuous improvement. We value a modern workplace that encourages flexibility and work-life balance, alongside competitive benefits such as health insurance, retirement planning, and professional development resources. If you're ready to take the next step in your career and make a direct impact on client success, we want to hear from you! Fully remote - work from anywhere in United States