Pre-Sales & Onboarding Specialist - Union, CA
Published on CazVidat BotExplorers
Apply for the Pre-Sales & Onboarding Specialist role at BotExplorers in Union, CA. Join our tech team to drive customer success and product adoption.
Salary
Not provided
Location
United States
Employment type
Full time
Workplace
Remote
Pre-Sales & Onboarding Specialist - Union, CA
United States
Job description
Join BotExplorers as a Pre-Sales & Onboarding Specialist in Union, California. This full-time role is key to connecting our innovative tech solutions with customer needs, ensuring a seamless onboarding experience and driving client success. Key Responsibilities Deliver technical presentations showcasing product capabilities. Lead proof of concept sessions to demonstrate solution fit and effectiveness. Engage directly with customers to understand requirements and facilitate smooth onboarding. Collaborate with sales teams to align client needs with product offerings. Create and maintain technical documentation and training resources. Collect customer feedback and communicate insights to product development. Participate in projects aimed at improving onboarding processes and customer satisfaction. Required and Preferred Qualifications Bachelor's Degree in Computer Science or related field. Experience delivering technical presentations and engaging customers. Proven track record managing proof of concept initiatives. Strong customer engagement and communication skills. Familiarity with industry-standard pre-sales and onboarding tools. 2-5 years of relevant experience preferred. As part of BotExplorers’ innovative team, you will report to the Sales Manager and work cross-functionally with Product Development and Sales teams. This is a remote-eligible position based in Union, California.
Frequently asked questions
Is this position remote or on-site?
This is an on-site position located in Union, California.
What kind of experience do I need for this role?
You should have 2-5 years of relevant experience, including proven experience in technical presentations and customer engagement.
What are the main responsibilities of this job?
You will deliver technical presentations, lead proof of concept sessions, engage with customers for onboarding, collaborate with sales teams, and create technical documentation.
What educational background is required?
A Bachelor's Degree in Computer Science or a related field is required for this role.
Who will I report to if I get this job?
You will report to the Sales Manager and work cross-functionally with other teams.