Team Leader Telecalling Job in Coimbatore at Global Business Private Limited
Published on CazVidat Global Business Private Limited
Apply for Team Leader Telecalling at Global Business Private Limited in Coimbatore. Lead telecalling teams, train staff, and drive performance. Full-time role.
Salary
₹20,000 per month
Location
Coimbatore, Tamil Nadu, India
Employment type
Full time
Workplace
Not provided
Team Leader Telecalling Job in Coimbatore at Global Business Private Limited
₹20,000 per month
Job description
Join Global Business Private Limited as a Team Leader, Telecalling in Coimbatore, Tamil Nadu. We are a leading telecommunications company dedicated to exceptional customer service. This full-time role offers the opportunity to lead and inspire a telecalling team to achieve targets and enhance customer experience.
Key Responsibilities
- Lead and mentor telecalling team members to meet daily and monthly targets.
- Conduct regular training sessions to improve skills and product knowledge.
- Monitor call quality and provide constructive feedback for performance improvement.
- Analyze team metrics and prepare detailed reports for management.
- Assist in creating marketing scripts and strategies tailored to target audiences.
- Facilitate communication between team members and other departments.
- Implement new processes to optimize team efficiency and performance.
Required and Preferred Qualifications
- Bachelor's Degree in Business Administration, Marketing, or related field.
- Minimum 2 years experience in telecalling or sales, with at least 1 year in leadership.
- Excellent communication and interpersonal skills to motivate and lead teams.
- Proficient with CRM software and Microsoft Office Suite.
- Experience with analytics tools to assess performance metrics is a plus.
This role operates in a collaborative environment reporting to the Operations Manager. You will work closely with sales and marketing teams to align strategies and improve outreach. We promote continuous growth and development for our employees.
Salary: ₹20,000 per month
Location: Coimbatore, Tamil Nadu, India
Job Type: Full-time (On-site)
Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site position located in Coimbatore, Tamil Nadu, India.
What is the monthly salary for this Team Leader role?
The salary for this position is ₹20,000 per month.
What experience do I need to qualify for this job?
You need a minimum of 2 years experience in telecalling or sales, including at least 1 year in a leadership role.
What are the main responsibilities of this Team Leader position?
You will lead and mentor the telecalling team, conduct training, monitor call quality, analyze performance metrics, and assist in developing marketing scripts and strategies.
What qualifications are required for this job?
A Bachelor's Degree in Business Administration, Marketing, or a related field is required, along with proficiency in CRM software and Microsoft Office Suite.
Who will I report to in this role?
You will report directly to the Operations Manager and work closely with sales and marketing teams.