Ticketing Executive, Tour Executive & Telemarketing Executive in Madurai, Tamil Nadu

Lenin Balakrishnan is hiring a dedicated Ticketing Executive, Tour Executive, or Telemarketing Executive in Madurai, Tamil Nadu, India. This full-time role is perfect for candidates passionate about travel, customer service, and sales growth in the tourism industry. Key Responsibilities Assist customers with booking travel tickets, ensuring a smooth process from inquiry to purchase. Provide comprehensive details on tour packages and services, emphasizing benefits to potential clients. Manage customer inquiries via phone, email, and face-to-face interactions with professionalism and courtesy. Accurately process sales transactions in line with company policies. Work closely with sales and marketing teams to promote campaigns and special offers. Maintain organized records of customer interactions and feedback for service improvement. Achieve and surpass sales targets and performance goals to support company success. Required and Preferred Qualifications Bachelor's Degree in a relevant field. Excellent communication and interpersonal skills. Experience in ticketing, customer service, or sales is preferred. Proficiency with software tools and CRM systems. Ability to multitask and thrive in a fast-paced environment. 1-2 years of relevant experience is advantageous. Join a vibrant, collaborative team that values innovation in the travel industry. Lenin Balakrishnan offers a supportive work environment with opportunities for professional growth and career advancement.