Ticketing Executive, Tour Executive & Telemarketing Executive in Madurai, Tamil Nadu

Lenin Balakrishnan is hiring motivated Ticketing Executives, Tour Executives, and Telemarketing Executives to join our team in Madurai, Tamil Nadu, India. This full-time role is perfect for professionals passionate about travel, customer service, and sales growth.

Key Responsibilities

• Assist customers with booking travel tickets, ensuring smooth and hassle-free service from inquiry to confirmation.
• Provide comprehensive details on tour packages and travel services, emphasizing benefits and unique features.
• Manage customer inquiries via phone, email, and face-to-face interactions with professionalism and courtesy.
• Process sales transactions with accuracy, adhering to company policies and procedures.
• Work closely with sales and marketing teams to support promotional campaigns and special offers.
• Maintain organized records of customer interactions and feedback to enhance service quality.
• Achieve and surpass sales targets and performance goals to contribute to company success.

Required and Preferred Qualifications

• Bachelor's Degree in a relevant field.
• Excellent communication and interpersonal skills.
• Prior experience in ticketing, customer service, or sales is preferred.
• Proficiency in CRM software and other relevant tools.
• Ability to multitask and thrive in a fast-paced environment.
• 1-2 years of experience in a similar role is advantageous.

Join Lenin Balakrishnan and become part of a vibrant, innovative team dedicated to excellence in the travel and tourism industry. We foster a supportive work environment that encourages growth and collaboration.