Ticketing, Tour & Telemarketing Executive – Madurai, Tamil Nadu

Lenin Balakrishnan is hiring a full-time Ticketing Executive, Tour Executive, or Telemarketing Executive in Madurai, Tamil Nadu, India. This on-site opportunity is suited to a customer-focused professional interested in travel, tourism, ticket bookings, tour packages, and sales.

Key Responsibilities

• Help customers book travel tickets, guiding them from initial inquiry through purchase.
• Explain tour packages and services, including their features and benefits.
• Respond to customer inquiries by phone, email, and in person with professionalism and courtesy.
• Process sales transactions accurately and in accordance with company policies.
• Work with sales and marketing teams to promote campaigns and special offers.
• Maintain organized records of customer interactions and feedback.
• Work toward sales targets and performance goals.

Required and Preferred Qualifications

• Bachelor’s degree in a relevant field.
• Strong communication and interpersonal skills.
• Experience in ticketing, customer service, or sales is preferred.
• Familiarity with relevant software and customer relationship management (CRM) systems.
• Ability to multitask and work effectively in a fast-paced environment.
• One to two years of experience in a similar role is advantageous.

Position Details

• Employer: Lenin Balakrishnan
• Job type: Full-time
• Location: Madurai, Tamil Nadu, India
• Work arrangement: On-site; not remote eligible

Join a collaborative team in the travel and tourism industry and contribute to customer satisfaction and sales growth.