Ticketing Executive, Tour Executive & Telemarketing Executive Jobs in Madurai, TN

Join Lenin Balakrishnan in Madurai, Tamil Nadu, as a Ticketing Executive, Tour Executive, or Telemarketing Executive. This full-time role is perfect for candidates passionate about travel, customer service, and sales growth. Play a vital role in enhancing customer satisfaction and driving our company’s success in the travel and tourism industry. Key Responsibilities Ticketing Executive: Assist customers with booking travel tickets, ensuring a smooth and hassle-free process. Tour Executive: Provide detailed information on tour packages, highlighting key features and benefits to potential clients. Telemarketing Executive: Handle inbound and outbound customer inquiries professionally via phone and email. Process sales transactions accurately, adhering to company policies and procedures. Collaborate with sales and marketing teams to promote campaigns and special offers effectively. Maintain organized records of customer interactions and feedback for continuous service improvement. Consistently meet or exceed sales targets and performance goals. Qualifications Bachelor’s degree in a relevant field is required. Excellent communication and interpersonal skills. Prior experience in ticketing, customer service, or sales preferred. Proficiency with CRM software and other relevant tools. Ability to multitask and thrive in a fast-paced environment. 1-2 years of relevant experience is advantageous. We offer a collaborative and innovative work environment where your contributions are valued. Grow your career with us in the vibrant travel industry in Madurai.