Customer Service Representative
Aviso de fuente externaen Infinite Computer Solutions
Technical Customer Service Representative Job SummaryProvide technical support and customer service for healthcare. Handle inbound and outbound customer interactions, troubleshoot issues,...
Enlace de postulación no disponible
Salario
No especificado
Ubicación
San José, Costa Rica
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Customer Service Representative
San José, Costa Rica
Enlace de postulación no disponible
Descripción del empleo
Technical Customer Service Representative
Job SummaryProvide technical support and customer service for healthcare. Handle inbound and outbound customer interactions, troubleshoot issues, and ensure a positive customer experience.
ResponsibilitiesManage inbound and outbound customer calls.Troubleshoot technical issues and provide solutions.Support customers with product setup and usage.Document customer interactions and resolutions.Escalate complex issues when needed.Follow up with customers to ensure issue resolution.
QualificationsExperience in customer service or technical support.Strong troubleshooting and communication skills.Experience handling phone-based customer interactions.Familiarity with healthcare, medical devices, or medical technology is preferred.Basic knowledge of CRM and ticketing systems.
Key SkillsCustomer ServiceTechnical SupportProblem SolvingCommunicationAttention to DetailTime Management
Preferred QualificationsEPIC system experience
¿Es tuya esta vacante?
Reclámala gratis y recibe candidatos con video en CazVid.