Customer Service and Data Entry Specialist in New York City
Published on CazVidat Apollo Global Management
Apply for Customer Service and Data Entry Specialist at Apollo Global Management in NYC. Full-time role focused on exceptional service and accurate data managem
Salary
$35,000 - $45,000 per year
Location
New York City, New York, United States
Employment type
Full time
Workplace
Not provided
Customer Service and Data Entry Specialist in New York City
$35,000 - $45,000 per year
Job description
Join Apollo Global Management's dynamic team in New York City as a Customer Service and Data Entry Specialist . In this full-time role, you will ensure exceptional customer experiences while managing critical data entry tasks that support our internal operations. Key Responsibilities Deliver outstanding customer service by promptly addressing inquiries and resolving issues professionally. Perform accurate data entry to maintain and update customer information within company systems. Manage customer accounts by ensuring all data is entered and processed correctly and efficiently. Collaborate with team members to optimize workflows and enhance the overall customer experience. Prepare and process administrative forms as required to support operational needs. Monitor and respond to customer feedback across multiple platforms to maintain engagement and satisfaction. Participate in team meetings to contribute ideas for improving service quality and operational efficiency. Required and Preferred Qualifications High School Diploma required; higher education is a plus. Excellent verbal and written communication skills. Proven experience in customer service and data entry roles. Proficiency with Microsoft Office Suite (Word, Excel, etc.). Strong attention to detail and organizational skills. Ability to multitask effectively in a fast-paced environment. Prior customer-facing experience is highly preferred. Apollo Global Management fosters a culture of growth and continuous learning, offering multiple opportunities for career advancement. Join us in New York City and contribute to a modern, collaborative workplace dedicated to excellence.
Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site position based in New York City and is not eligible for remote work.
What kind of experience do I need for this role?
You need proven experience in customer service and data entry roles, with prior customer-facing experience highly preferred.
What are the main responsibilities of this job?
You will deliver outstanding customer service, perform accurate data entry, manage customer accounts, collaborate with team members, and monitor customer feedback across multiple platforms.
What education is required for this position?
A high school diploma is required, and higher education is considered a plus.
Will I have opportunities to grow in this role?
Yes, Apollo Global Management fosters a culture of growth and continuous learning, offering opportunities to develop your skills and advance your career.
What skills should I have to succeed here?
You should have excellent verbal and written communication skills, proficiency with Microsoft Office Suite, strong attention to detail, and the ability to multitask efficiently in a fast-paced environment.