Customer Service and Data Entry Specialist – New York City, NY
Published on CazVidat Apollo Global Management
Apply for Apollo Global Management’s full-time Customer Service and Data Entry Specialist job in New York City. Support customers and maintain accurate records.
Salary
Not provided
Location
New York City, New York, United States
Employment type
Full time
Workplace
Not provided
Customer Service and Data Entry Specialist – New York City, NY
New York City, New York, United States
Job description
Apollo Global Management is hiring a full-time Customer Service and Data Entry Specialist in New York City, New York. In this on-site role, you’ll help deliver excellent customer experiences while maintaining accurate customer records and supporting essential administrative processes.
Key Responsibilities
- Respond to customer inquiries and resolve issues promptly and professionally.
- Enter, update, and verify customer information in company systems with a high level of accuracy.
- Support customer account management and ensure account data is processed correctly.
- Prepare and process administrative forms and related documentation.
- Monitor customer feedback and engagement across multiple platforms and respond as appropriate.
- Work with colleagues to improve workflows, service quality, and operational efficiency.
- Participate in team meetings and contribute ideas for improving the customer experience.
Required and Preferred Qualifications
- High school diploma required; additional education is a plus.
- Experience in customer service and data entry.
- Strong written and verbal communication skills.
- Proficiency with standard office software, including Microsoft Word and Excel.
- Excellent attention to detail and organizational skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Prior customer-facing experience is highly preferred.
Work Location and Growth
This position is based in New York City and is not remote eligible. Apollo Global Management supports employee learning and growth, with opportunities to develop skills and advance within the organization.
How to Apply
Apply for the Customer Service and Data Entry Specialist position with Apollo Global Management in New York City, NY.
Frequently asked questions
Is this position remote or on-site?
This is a full-time, on-site position based in New York City and is not eligible for remote work.
What kind of experience do I need for this role?
You need proven experience in customer service and data entry roles, with prior customer-facing experience highly preferred.
What are the main responsibilities of this job?
You will deliver outstanding customer service, perform accurate data entry, manage customer accounts, collaborate with team members, and monitor customer feedback across multiple platforms.
What education is required for this position?
A high school diploma is required, and higher education is considered a plus.
Will I have opportunities to grow in this role?
Yes, Apollo Global Management fosters a culture of growth and continuous learning, offering opportunities to develop your skills and advance your career.
What skills should I have to succeed here?
You should have excellent verbal and written communication skills, proficiency with Microsoft Office Suite, strong attention to detail, and the ability to multitask efficiently in a fast-paced environment.