Customer Service Representative - Houston, TX
Published on CazVidat Insight Global
Join Insight Global as a full-time Customer Service Representative in Houston, TX. Earn $60,000 per year while helping customers and growing your skills.
Salary
$60,000 per year
Location
Houston, Texas, United States
Employment type
Full time
Workplace
Not provided
Customer Service Representative - Houston, TX
$60,000 per year
Job description
Insight Global is hiring a full-time Customer Service Representative in Houston, Texas. In this customer-focused role, you will help customers find answers, resolve concerns, and receive reliable support while contributing to strong service and company performance.
Key Responsibilities
- Respond to customer inquiries and explain products and services.
- Address complaints and resolve customer issues promptly and professionally.
- Process orders, forms, and applications accurately.
- Maintain customer records and document communications.
- Work with colleagues to deliver consistent, high-quality customer support.
- Review customer feedback and identify opportunities to improve service.
- Participate in team meetings and share customer service practices.
Qualifications
- High school diploma or equivalent.
- Strong communication and customer service skills.
- Customer service experience preferred; 1–3 years is a plus.
- Familiarity with relevant software and customer relationship management (CRM) tools.
- Strong problem-solving skills and a commitment to customer satisfaction.
Work Environment and Benefits
Join a collaborative, fast-paced team that values respect, innovation, and professional growth. The role offers competitive compensation, comprehensive health plans, and professional development through training programs and workshops.
Job Details
- Company: Insight Global
- Location: Houston, Texas
- Job type: Full-time, on-site
- Pay: $60,000 per year
Frequently asked questions
Is this position remote or on-site?
This Customer Service Representative role is based in Houston, Texas and is not remote.
What is the salary for this job?
The salary for this position is USD 60,000 per year.
What kind of experience do I need to apply?
You should have strong communication and customer service skills, with 1-3 years of customer service experience preferred.
What are the main responsibilities of this role?
You will assist customers with inquiries, resolve complaints, process orders accurately, maintain customer records, and work with the team to improve service.
What education is required for this job?
A high school diploma or equivalent is required for this position.
Does the company provide any training or development?
Yes, Insight Global offers professional development opportunities through training and workshops.