Customer Service Representative in Santiago de los Caballeros, Dominican Republic

Customer Service Representative in Santiago de los Caballeros About Us: VoiceTeam, We CARE! We are committed to providing reliable and innovative outsourced services while promoting employee well-being. Our dedication extends to client satisfaction, employee growth, sustainability, and community development. Guided by core values of engagement, integrity, excellence, adaptability, and teamwork, we strive to be the global partner of choice. Role Description: Join our team as a Customer Service Agent at our Santiago de los Caballeros office. In this role, you will engage in diverse customer interactions including sales, customer support, and back-office tasks. Responsibilities include handling phone calls, chats, or business processing with accuracy and professionalism. You will deliver exceptional customer service, meet sales goals, and ensure smooth task execution tailored to your assigned account. Qualifications: Strong customer service orientation Proficient computer skills Fluent in English Ability to work effectively in a team environment No previous experience required What We Offer: Competitive salary of RD$210 per hour plus performance incentives Fully paid supplementary insurance Lunch allowance Childcare subsidy Access to monthly activities and team events Career development plans for professional growth Fully covered psychological assistance to support your well-being