Customer Support Executive Job in Indore, Madhya Pradesh

Charisma Organisation is hiring a friendly and dedicated Customer Support Executive in Indore, Madhya Pradesh. Join our growing service industry team and help us deliver exceptional customer service that drives satisfaction and loyalty. Key Responsibilities Respond promptly and courteously to customer inquiries via phone, email, or chat. Provide accurate information and effective solutions to customer issues. Maintain detailed records of customer interactions and transactions using CRM software. Collaborate with team members to enhance customer experience and resolve complex problems. Assist new customers with onboarding by offering necessary guidance and information. Continuously update your knowledge of our products and services to provide informed support. Participate actively in team meetings to share feedback and improve service quality. Required and Preferred Qualifications Minimum education: 12th Pass or equivalent. Excellent verbal and written communication skills. Previous customer service experience is a plus. Strong problem-solving abilities focused on customer satisfaction. Familiarity with customer support software is advantageous. Willingness to work flexible hours, including weekends when necessary. At Charisma Organisation, you will be part of a dynamic, inclusive, and respectful workplace that encourages growth and creativity. This full-time role offers a competitive annual salary of ₹14,500. Join us in Indore and make a meaningful impact on our customers’ experience.