Customer Support Executive Job in Kolkata, West Bengal

Join Jobgenix's dynamic customer support team in Kolkata, West Bengal, and deliver exceptional service with a friendly approach. As a Customer Support Executive , you will be vital in ensuring customer satisfaction and fostering positive relationships. Key Responsibilities Handle customer inquiries via phone, email, and chat efficiently. Provide accurate and detailed information about products and services. Resolve customer issues promptly and effectively to enhance satisfaction. Document customer interactions and feedback meticulously. Assist in onboarding new customers smoothly. Collaborate with team members to continuously improve service quality. Required and Preferred Qualifications High School Diploma is required. Excellent English communication skills, both verbal and written. Prior customer service experience is preferred but not mandatory. We offer a supportive team environment that encourages professional growth, skill enhancement, and career advancement opportunities.