Data Entry and Customer Service Representative – Los Angeles, CA
Published on CazVidat Kelly Service
Apply for a full-time, on-site data entry and customer service job with Kelly Service in Los Angeles, CA. Support customers and maintain accurate records.
Salary
Not provided
Location
Los Angeles, California, United States
Employment type
Full time
Workplace
Not provided
Data Entry and Customer Service Representative – Los Angeles, CA
Los Angeles, California, United States
Job description
Kelly Service is hiring a full-time Data Entry and Customer Service Representative in Los Angeles, California. In this in-person role, you will maintain accurate customer records and provide helpful support by phone, email, and chat. Your attention to detail and commitment to customer satisfaction will help keep daily operations running smoothly.
Key Responsibilities
- Enter, update, and maintain customer information in company databases.
- Respond to customer questions by phone, email, and chat, and help resolve issues.
- Document customer interactions, monitor feedback, and follow up promptly.
- Work with team members to improve processes and the customer experience.
- Organize tasks, manage priorities, and meet deadlines while maintaining accuracy.
- Use company software to track customer interactions and complete data entry tasks.
- Participate in team meetings and training to support collaboration and continuous improvement.
Qualifications
- Strong data entry and customer service skills.
- Ability to work well in a team-oriented environment.
- Effective time management and ability to handle multiple tasks.
- High school diploma or equivalent is a plus; no formal education is required.
- Related experience is preferred, but new graduates are encouraged to apply.
Work Environment
Join a supportive, collaborative team that values creativity and growth. This is a full-time, on-site position based in Los Angeles, California. Pay details were not provided.
Frequently asked questions
Is this position remote or on-site?
This is an on-site position located in Los Angeles, California.
What kind of experience do I need to apply?
Previous experience in data entry and customer service roles is preferred, but new graduates are also welcome to apply.
What will my main responsibilities be?
You will be responsible for accurate data entry, assisting customers via phone, email, and chat, managing customer feedback, and collaborating with your team to improve processes.
Do I need a college degree for this job?
No formal education is required, but having a high school diploma or equivalent is advantageous.
Will I have opportunities to develop my skills?
Yes, the role includes participation in team meetings and training sessions to support ongoing development and a collaborative environment.